Splashtop Business Pro is an economical, but ambitious, alternative to pricier remote access software like our Editors' Choice apps, TeamViewer. The problem with Splashtop is that while it offers better realtime video performance than VNC clients, it still isn't suitable for watching. We still rely on traditional computers for a number of tasks, especially gaming and Flash videos. Splashtop 2 (iPad App Store link, iPhone App. INSTALL DEPENDENCIES ANYDESK
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We can as a teams remotely access own computers and shared computers with any device. You can access a computer that you've previously installed on from any computer that has an internet connection through their browser. There is nothing to install on the computer you are accessing from. To set up this is easy run the software on the computer you wish to be able to access, and set the software to allow accessing that computer from the Internet. The ability to access teams remotely access own computers and shared computers with any device.
MSP, IT professionals, service providers, and helpdesks can remotely support their clients, computers and provide them with remote access. I like that about the applications. Continue to develop and improve on the application. Its is a challenge to access a computer that you've previously installed on from any computer that has an internet connection through their browser.
Phil from Diamond Computer Incorporated. A great choice for MSPs to offer remote access to clients When COVID hit we were able to use Splashtop to provide simple, flexible and inexpensive remote control for our clients to be able to remote into their business PCs.
Our clients are able to use almost any devices they already have on the remote side and managing the users is straightforward from our side. It supports quite a few types of devices, has a very easy-to-use client interface and makes it simple for us to manage the users. The initial creation of new groups, then users, then deployment packages is a bit clunky.
It could easily be streamlined with a step-by-step method of onboarding a new client, inviting users and deploying the product. Manny from Dl Communications. Would recommend and I had nothing bad to say about this company besides that they can add more features like their competitors. I have used this software several times for remote support and was impressed on the various devices that it supports.
With a few clicks you on a user's computer. The software could be improved and I wish they had an area to add scripts to make remote support easier to do. Glad you're enjoying Splashtop Remote Support. We're working on scripts features for our upcoming Remote Support Premium edition.
You can get more info and early access by clicking the Premium option on the Splashtop Remote Support web page. Brian from Information Technology and Services. Have access to monitor over computers using the software. Provides all of the same features as LogMeIn for a much cheaper price. None, it is reliable and never had issues with setup, installs, or remote connections. Gary from Susan Humphreys. I help people use QuickBooks, and a lot of times they just need a quick screen share for a simple problem.
Nathan from Automatiza. Industry: Consumer Electronics. For the price you can't get a better software. The price was what made me look at this software. For the price it is a really good software. I can connect to my computers remotely and manage without problems. Splashtop impressed me because the price is not high, they are always improving and the speed of connection is awesome. The first time I tried it I played a video on the remote computer and I was able to watch and hear it fine.
It does what its supposed to do, let you remotely connect to a computer in order to manage it. The price is great. This is a very good software but it lacks a lot of the things others that are way more expensive mind you have. Sometimes the software won't update automatically at the remote computer and sometimes computers just won't be reachable anymore.
Jon from Centering Healthcare Institute. Industry: Non-Profit Organization Management. Great tool for managing and supporting PCs remotely. We were using a tool which did not provide elevated permissions on computers which meant some troubleshooting or installation of software remotely was very difficult as we couldn't enter administrator credentials.
The ease of setup and connecting to a PC for elevated remote support. Features such as chat and file transfer are certainly bonuses. Occasionally the antivirus add-on bitdefender has trouble deploying to PCs and that integration could be built out better but overall it's hard to complain at the price.
James from MSP Remote. Overall this product is great and is a asset that brings tremendous value. Cost is low compared to alternatives and the features are rich enough to support customers remotely and get the job done. Wish they would integrate everything into one instead of having to purchase blocks of pc's and having to purchase on-demand separately.
Splashtop is a great way to do remote support. Haven't had to use support more than just adding licensing at times and they were great. The software was very competitively priced and easy to deploy and use and has made us so much more effective at assisting our remote users. Debbie from A Reliable Bookkeeping Service. But it works just as well.
As long as they don't jack up the price, I'm good. Easy access to clients computers during the Covid Shutdown. Had it up and running within 2 days. Very easy to use, can print remotely and affordable. Somewhat difficult to get through to tech support during set up but this was due to the surge during the Covid shutdown.
Blake from GCS Services. Remote access for both personal and technical users. I recently pruchased this application to help with remote access during Covid I could not be happier with the outcome. Brian from level1pc. Best price compared to the other top remote paid services. Extremely affordable and full function user-ability for anyone. Easy to install and setup, unattended access for weekly or monthly maintenance schedules, data file transfer, and customer devices database with option to rename device feature.
None that I can think of, other than I Wish the SOS was free, as some of my older customers have trouble installing programs to begin with. Monique from Common Cents Bookkeeping. The remote printing feature and access to the same computer by more than one person at a time making it easy to teach.
The remote printing just wouldn't work. Spent many hours with support for a couple of years but it just didn't work. Michael from Allied Moulded Products. The remote control and management was very good and easy to deploy. We switched to sysaid for better asset management including hardware and software. Also teamviewer is a great support tool for us. Hi Michael, Thank you for the feedback. I am Antonia from the Customer Success team. May we know more about your use case?
Would you mind helping us by describing more how we can help you with your business though our software? Please contact us at customer-success splashtop. Industry: Internet. Easiest to use, and integrates directly with Autotask. Software rarely has any hiccups and provides an excellent interface.
Don't actually have any issues with the software, other than the fact it can be a little resource heavy. So far Splashtop has been a great solution to working from home. This gives my employees the ability to do work from home and not have to come into the office or take piles of work or desktop computers home with them.
We've had no issues with connectivity and have really enjoyed how well this is working for us. It's a relief! This software is incredibly easy to use. We use it to remote into work computers from home. It is safe and secure, and so efficient! This beats bringing work back and forth from home to the office, plus it gives us the freedom to be able to work from home without bringing the entire desk home with you.
This software remotes into another computer, so that means that in the office there is a computer that will be occupied by someone. We really haven't come across anything negative with this product! One of the problems I have run into with other remote software programs is that the program will go dormant on my end when the operation on the far end is trying to execute a task that requires admin credentials, but I do not have that issue with Splashtop.
I am able to get programs updated, and I can access all of the files that are stored on the local hard drives, as well as access the company NAS drive. I manage a small office's computer systems, and Splashtop is perfect for what I need. I am able to remotely connect to any computer within this office's network to run update. Setting up the client software on opposite was also very easy, and the security involved is very manageable. Like I said, this software is perfect for my needs, but I could see how this may be lacking in some features for a larger operation.
Andrew from HBC. Industry: Wholesale. Very good software, fast and very stable. Never had an issue where unattended remote connection would not work, freeze or crash assuming good network connection is in place. All the core features are working as expected such as multi monitor support, file transfer, chat window. Overall, we're very satisfied with this solution.
Really nothing to complain about. The feature set is limited, but you cannot beat it for the price. If you need all the bells and whistles, then go with LMI. Audrey from Princeton Family Office Svcs. Industry: Financial Services. Great tool for remote support of applications and users. Screen refresh rate is great. File transfer easy to use. Engineers have easy to use desktop application with all the remote computers.
Richard from R Computer Group. Industry: Computer Networking. I like best the ease of this product's use and its interface when connecting remotely to computers. Its clean and very easy to understand. No cons so far. I really don't have any negative comments regarding this software. Since changing to Splashtop, our support team has been very satisfied.
I find Splashtop to be the most value for the price when it comes to remote support tools. The software is very reliable, updated frequently, and easy for end users to use. The user interface can feel outdated, and connections can sometimes take a very long time to initiate.
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: Get Advice. Other Software. User Reviews Overview. Ratings Breakdown 5 stars. Feature Ratings. Value for Money. Customer Support. Sort by: Recommended Most Recent. November Cons It was a bit difficult to maneuver at first, trying to get the screen to fit was the worse, i eventually got it and it works fine,.
May February Splashtop Remote inexpensive but missing some crucial features Splashtop is a value-driven application, which although doesn't have all the bells and whistles of its more expensive competitors, does provide, basic solid, fast remote connections to a group of devices on a regular basis, but also has the capability of doing one-off sessions.
Pros Super simple to deploy, with support for Macs and PCs. Splashtop hits the right spots Pros The software is relatively simple to use and the fact it allows me to help on iOS as well as computer is a bonus, never have had any issues with it.
Cons A limitation that Apple has set up to make it difficult for screensharing programs to be "plug and play" impacts non techy users from setting up these types of software with ease. August Finally, Remote Access with a Smile I haven't needed to contact support very much but each time I have they have been quick to help. Pros Functionality across pretty much everything. Cons The software working through the app is sometimes a little less than smooth. Reasons for Choosing Splashtop Remote Support I enquired with many companies, those are just a few that come to mind.
July Excellent alternative for Logmein Central Users Lower our yearly cost for remote support - and add remote support for MAC users Pros Easy to use and easy to implement install new remote clients was easy Cons Not having an easier way to switch focus from remote desktop to my desktop when assisting someone with SOS remote agent.
Reasons for Choosing Splashtop Remote Support Best overall experience from start to finish with a new vendor in over 10 years. Pros It is cheap and easy to license. Cons It lacks some of the "big boy" features that other remoting softwares can provide, but those cost heaps more money.
Great for Projecting Anything from your desktop Splashtop has been a lifesaver for remote leaning. Pros Easy to install and use. Cons Sometimes it can run a little slow and lose connection. IT Remote Management Overall i am satisfied with the software , works perfectly for my use. Pros As soon as the user connects through the software the connection starts immediately with no lagging.
The chat support is excellent as i can check with the other computer if they need any information Cons I have felt that sometimes the file transfer has limitations. Robust Remote Support Any time I have contacted support with a question they were always fast, friendly, and helpful. Pros Splashtop was incredibly easy to setup, and is very user friendly. September Great Remote Support for IT. Pros Splashtop helps me in the ability to remote into my PC's without having the user do anything as it loads a small app on the PC that I can see when its online and remote in at will.
Cons There is not much it can't do. Great Value and Support! Pros We reviewed several products for our company and Splashtop handled our primary needs for supporting our workstations remotely. Cons I wish there were more alerts and reporting available, as well as more information provided for each workstation. Reasons for Choosing Splashtop Remote Support One product built into one and the price was perfect - especially for the size of our organization 75 employees Reasons for Switching to Splashtop Remote Support Was looking for an a more robust and cost effective method.
Great Functionality and better bang for buck against Teamviewer I'm an MSP providing support to small to medium size businesses, I need a cost effective, reliable mobile support tool for all operating systems and Splashtop does it for me. Pros Easy to use, better screen render than teamviewer, easy to install and great admin controls. Cons does not work on Linux well. Efficiency Pros The most interesting in this software is how that is efficient and easy to install and make all needed setups.
Cons Currently, no bad points, splashtop works like a charm. Reasons for Choosing Splashtop Remote Support I already used the personal version on the begin iOS app and see the efficiency and easy to use. December Splashtop Remote Support Overall great features, great support, great pricing. Pros All pros. Cons No cons to speak of. Splashtop beat LogMeIn hands down. Exactly what I was looking for I was looking for a reasonably priced remote support solution that also enabled me to have clients use the same software to access their computers as well.
Pros The ability to create specific installation files with specific configurations for specific clients. Cons The printing functionality is a bit cumbersome. But it works. Reasons for Choosing Splashtop Remote Support The cost for the basic remote support package Splashtop offers was what made me sign up. Makes Remote Support Easy It's invaluable to my job as a customer support agent. Pros It's not too clunky, it has a simple interface, and it's at a very affordable price point for small businesses.
Cons The default option is to not show the remote cursor, which makes it difficult if you are working with a customer and forget to turn it on beforehand. Pros Ability to purchase 25 users at a reasonable price so I can access clients without them having to purchase an expensive remote access software.
Cons No complaints. Easy and affordable remote support Splashtop has been a near perfect solution for our internal support needs. Pros Easy and customizable deployment, runs as a service on remote station, client automatically updates, mobile friendly interface. Cons Access is to the desktop only, would be nice to have access to services, task manager, and system updates without logging in to desktop. Very Good Product! Pros I liked the multi-monitor support the most and also the deployment methods Cons I do not like the lag in the connection when sending typing and mouse clicks to remote computer.
January Remote support company using Splashtop for supporting users Overall, we are happy with splashtop. It is relatively inexpensive and it is very easy for our customers to user Pros The software is very easy for our customers to use.
From there they just give us a code and we can access their PC Cons It would be nice to have more chatting and voice features built into the software. Can't get easier than this. Pros I've loved this software as soon as we started using it. Cons When you make the toolbar on top dissappear it's hard to know how to get it back to close the remote control window!. Pros At times, I would be at home or on the road and need a file or documents from my work PC and this software makes it quite easy to access my devices over the net.
Low cost IT remote support product We are happy with the price-feature mix up of this product. Pros This is the most cost effective replacement we have found to logmein. Easy to use, user friendly Overall my experience with Splashtop has been a good one. Awesome Remote Support Tool It has become our go to for tech staff working from home, and elsewhere.
Pros Allows mas deployment throughout our district to securely remote assist our staff. Cons The pricing model isn't ideal for a large environment like out, so we have had to restrict access to only a few technical staff members. Pros The ability to access teams remotely access own computers and shared computers with any device. I like that about the applications Cons Continue to develop and improve on the application.
Cons The initial creation of new groups, then users, then deployment packages is a bit clunky. March Great Remote Support Would recommend and I had nothing bad to say about this company besides that they can add more features like their competitors.
Pros I have used this software several times for remote support and was impressed on the various devices that it supports. Cons The software could be improved and I wish they had an area to add scripts to make remote support easier to do. Response from Splashtop. Replied April Cheaper than LogMeIn Have access to monitor over computers using the software. Pros Provides all of the same features as LogMeIn for a much cheaper price. Cons None, it is reliable and never had issues with setup, installs, or remote connections.
Works like a charm I help people use QuickBooks, and a lot of times they just need a quick screen share for a simple problem. Pros It is very easy to implement, especially for SOS support. Cons I wish it were easier to use remote printing. Pros Splashtop impressed me because the price is not high, they are always improving and the speed of connection is awesome. Cons This is a very good software but it lacks a lot of the things others that are way more expensive mind you have. October Great tool for managing and supporting PCs remotely We were using a tool which did not provide elevated permissions on computers which meant some troubleshooting or installation of software remotely was very difficult as we couldn't enter administrator credentials.
Pros The ease of setup and connecting to a PC for elevated remote support. Cons Occasionally the antivirus add-on bitdefender has trouble deploying to PCs and that integration could be built out better but overall it's hard to complain at the price.
Logmein Central was more than twice the cost. April Pros Cost is low compared to alternatives and the features are rich enough to support customers remotely and get the job done. Cons Wish they would integrate everything into one instead of having to purchase blocks of pc's and having to purchase on-demand separately. Splashtop is a great way to do remote support Haven't had to use support more than just adding licensing at times and they were great Pros The software was very competitively priced and easy to deploy and use and has made us so much more effective at assisting our remote users.
Cons Haven't found anything yet we don't like about this software. Pros Easy access to clients computers during the Covid Shutdown. Cons Somewhat difficult to get through to tech support during set up but this was due to the surge during the Covid shutdown. Great product Remote access for both personal and technical users. Pros I recently pruchased this application to help with remote access during Covid Pros Easy to install and setup, unattended access for weekly or monthly maintenance schedules, data file transfer, and customer devices database with option to rename device feature.
Cons None that I can think of, other than I Wish the SOS was free, as some of my older customers have trouble installing programs to begin with. Reliable remote access software Pros The remote printing feature and access to the same computer by more than one person at a time making it easy to teach. Cons Took a while to understand the processes.
June Splashtop Remote Support Pros The remote control and management was very good and easy to deploy. Cons We switched to sysaid for better asset management including hardware and software. Replied June By far the best remote desktop experience Easy remote support Pros Easiest to use, and integrates directly with Autotask. Otherwise, users will be able to create and customize a virtual joystick with buttons.
Taking a step away from gaming though, this app will also have some perks for non-gamers. And just to clarify, the Configurable Shortcuts and Gamepads app will require you to be up and running with Splashtop 2. While you are waiting for the app to make its way into the Google Play Store, make sure and check out the demo video above.
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There was a time when pcAnywhere was the only software available if you needed to take remote control of another computer. Times have changed, however, and several other options—such as Teamviewer , CrossLoop , and the recently-reviewed Remote Utilities —have points to recommend them.
After installing the Streamer on your host computers, launch the Splashtop Remote on your control system. Splashtop will automatically scan your network for available hosts that are running Streamer and let you connect with a single click. While connected, Splashtop automatically redirects all your keystrokes to the remote computer. I was glad to see that Splashtop nipped that problem in the bud. Splashtop automatically scales the remote desktop to fit your display, and you can also expand to a full-screen view.
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