Splashtop help desk

splashtop help desk

The Splashtop SOS Plug-in for Spiceworks is a great way to provide on-demand support from within Spiceworks Help Desk. Here's how to install the plug-in. Découvrez les bénéfices de notre solution d'assistance. Demandez votre démo personnalisée. Integrate the Splashtop app into Zendesk Support. Remote Support made simple – Connect to your users' devices from your tickets. CISCO VIRTUAL LEARNING SOFTWARE

Many had ridiculously high prices that were too high for my little business. I was pleasantly surprised at the price when I researched Splashtop. Thanks to them, I now have all the accessibility I need at a reasonable price. At first I couldn't find out how to log someone out if they had forgotten to log off when they were done.

After some searching and clicking around, I found the disconnect option. It would be nice if that was a little easier to find. Other than that, I have no other complaints. TeamViewer no longer offered to the free option to me. Their pricing was not affordable for my small business. Industry: Computer Software. Le policy di vendita diventano riduttive nel nostro settore dove saremmo obbligati ad acquistare nuove licenze anche per effettuare un accesso singolo ad un nuovo cliente.

Help Desk Software. Splashtop Business Access. Splashtop Business Access Software. Visit Website. Product Overview. User Reviews. Splashtop Business Access is a remote access solution designed to help IT helpdesk and service providers resolve queries using file sharing and screen mirroring capabilities. It enables administrators to connect with remote desktops using installed software applications or automatically generating session codes to control devices.

Administrators can utilize the chat functionality to communicate with remote desktop users during or outside the session time. With the screen recording module, employees can capture, store and access recordings from within the dashboard. Additionally, Splashtop Business Access allows supervisors to predefine roles and restrict access rights to specific team members. Splashtop Business Access comes with an application programming in Free trial: Available.

Free version: Not Available. Full view. Image 1 of 3 Splashtop Business Access autotask integration. Value for money. Customer support. Showing 1 - 5 of reviews View all reviews. Write a review. Time used: Less than 2 years. Review Source: Capterra This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Simple Setup, Easy to Use. Company size: employees. Time used: Less than 6 months. The best remote access software Every employee is working from home.

Pros I have used quite a few solutions to remote access software. Cons I have no reservations at all. Reasons for switching to Splashtop Business Access Teamviewer was very difficult for my users to implement at home. Response from Splashtop. Back bone for remote offices It solved the printing issues we were having when needing to give someone physical copies of things, as all of our employees are not computer savvy.

Pros The ease of accessing files without having to physically bring your hard drive, thumb drive or use a cloud to share files has been critical to remote working for our office. Cons So far I love every feature and have not run into any issues with using the software. Reasons for choosing Splashtop Business Access It was recommended by a colleague.

Reasons for switching to Splashtop Business Access It wasn't working as efficiently and easily as we wanted it to. Industry: Accounting. IT technicians who need to provide quick, on-demand attended remote support and resolve end-user issues quickly to almost any device including mobile. IT teams who need to remotely manage computers and provide unattended support even without an end-user present.

IT teams that needed direct in-person support for setting up or troubleshooting. Splashtop SOS Teams provides an unbeatable value and delivers a simplified workflow, high performance, broad device support, user permissions, and complies with regulations like GDPR. Thanks to the simplicity of the solution, it makes support requests easy for technicians and end-users.

It also provides all the tools organizations need to get remote IT support done quickly and effectively to resolve tech support issues, including screen share, transfer files between devices, chat with users, record sessions, etc. Additionally, our advanced security, complete feature set, and instant global customer support that can be reached by phone or chat are second to none.

Our 4k quality at 60fps with enterprise-grade reliability and scalability sets the standard for performance. Learn more at www.

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